Refund policy

Please Note That All Sales are Final.

This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind. Note that if the order shipping details were incorrect, or if the customer ordered the wrong size or color, Cocky Cat Tees will not be held responsible and will not offer replacements or refunds. You are responsible for documenting the correct information. However, in case of a damaged product or a manufacturing error, Cocky Cat Tees offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team WITHIN 30 DAYS OR REFUND IS NOT GARUNTEED. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Thank you for your purchase, which supports Roxanne Ryan's Neonatal education & training efforts! Learn more about Fostering and Neonatal Care in my Fostering Blog! 

You can always contact us for any return question at rtaylorokc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.